1. Nature of the Platform:
Speed Rabbit is a technology-driven marketplace. We provide a platform that connects users with third-party vendors (merchants) and independent delivery partners.
The Facilitator Role: You acknowledge that Speed Rabbit does not manufacture or prepare food/groceries but facilitates the sale and logistics.
Contract of Sale: The contract for the sale of goods is between the User and the Merchant. The contract for delivery is between the User and the Delivery Partner.

2. Account Eligibility & Security
Age: You must be at least 18 years of age.
Account Accuracy: You are responsible for providing the correct delivery address and contact number. Speed Rabbit is not liable for failed deliveries due to incorrect user data.
One Device Policy: To prevent promo-code abuse, we may limit accounts to one unique mobile device.

3. Pricing, Payments, and Taxes:
Dynamic Pricing: Prices on the app may vary from the physical store prices due to merchant commissions or platform handling fees.
Surge Fees: During periods of high demand, bad weather, or traffic, Speed Rabbit reserves the right to charge a "Surge/Rain Fee" to incentivize delivery partners.
Taxes: All prices are inclusive of applicable GST unless stated otherwise.
Speed Rabbit shall not be responsible for payment failures caused by banks, UPI providers, card networks, or third-party payment gateways.

4. Specific Category Rules:
Perishables (Fruits/Veg/Food): Once an order is placed, it cannot be returned or refunded unless there is a quality defect verified at the doorstep.
Pharmaceuticals: You must upload a valid prescription. Speed Rabbit reserves the right to cancel orders if the prescription is expired or invalid.
High-Value Electronics: Delivery of electronics (above ₹5,000) requires a mandatory Secure OTP verification.

5. Limitation of Liability & Indemnity:
Quality of Goods: Speed Rabit is not liable for the quality, safety, or legality of items sold by merchants.
Delivery Accidents: While we prioritize safety, Speed Rabit is not liable for any delays caused by traffic, weather, or unforeseen technical glitches.
Indemnity:You agree to indemnify Speed Rabit against any claims arising from your misuse of the platform or violation of these terms.

6. Dispute Resolution & Arbitration:

Any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.
The seat and venue of arbitration shall be Nellore, Andhra Pradesh, and the proceedings shall be conducted in Telugu or English.

7.Intellectual Property
The name "Speed Rabit," the rabbit logo, the app interface, and the proprietary routing algorithms are the sole property of Rabbit Holdings. Any unauthorized scraping of data or cloning of the app will lead to legal action under the Information Technology Act, 2000.

8. These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the competent courts at  Andhra Pradesh.

9. Speed Rabbit shall not be liable for delays or failures caused by floods, strikes, pandemics, natural disasters, government restrictions, or events beyond reasonable control.